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Store Policy

Customer Care

Our vision is to provide you with high quality service, whether you are purchasing one of our custom polymer earrings pieces or any of our course(s). 

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Our mission statement is to make craft enjoyable and accessible for all types of customers. 

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We are committed to providing excellent customer service to our customers, therefore, we have a zero-tolerance policy for poor customer service.


This policy applies to all customers. 

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If you have any questions about this policy, please contact hello@madebymilola.co.uk or 020 8050 4073 

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We are happy to support you with any questions or queries.

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Thank you for your cooperation.

Privacy & Safety​

Privacy Policy

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Last updated: November 12, 2022

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This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when you use the Service and tells you about your privacy rights and how the law protects you.

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We use your Personal data to provide our services. By using our website, you agree to the collection and use of information in accordance with this privacy policy.  We may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

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  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Payment details

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The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

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Your consent to this privacy policy followed by your submission of such information represents your agreement.

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You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

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Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

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Under certain circumstances, the information may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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If you have any questions about this privacy policy, you can contact us:

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By email: hello@madebymilola.co.uk

By visiting this page on our website: www.madebymilola.co.uk

By phone number: 020 8050 4073

Payment Methods

Credit / Debit Cards
PAYPAL

Stripe

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